Terms of Service

What CurrentOps is, and is not

CurrentOps is a layer on top of the manuals and bulletins your flight operation already has. It distributes each revision to the pilots who must read it, records who has acknowledged it, lets pilots study and ask questions of the operator's own material, and shows the operator, without naming any pilot, where its crews are having trouble.

CurrentOps is not a training program and is not an element of one. It does not issue training credit, and nothing in it is a record of any person's training status or ratings. It has not been reviewed by the Federal Aviation Administration or any other regulator, and we do not claim that it has.

The operator remains responsible for its own manuals, for deciding what its crews must read, and for the records its certificate requires. A record in CurrentOps is evidence that an event happened (a revision was issued, a person acknowledged it); whether that satisfies a regulation is for the operator, and for its certificate-holding authority, to decide. [For counsel: confirm this paragraph and the one above against the operator-facing statement on the console's A025 page.]

Answers from Ask Orville and drills from Pilot's Discretion are generated from the operator's own documents and cite the passage they came from. A generated answer can be wrong. The manual is the authority: check the cited page before you rely on an answer, and never use CurrentOps as the only basis for an operational decision.

Accounts

There is no self-service sign-up. An account exists because an operator's administrator, or we, created it for you. You are responsible for what is done under your sign-in. Choose a password of at least 12 characters, do not share it, and tell us promptly if you think someone else has it.

People use CurrentOps in different roles: an operator's administrators run the console; pilots use the app; a read-only viewer inside the operator can read records and manuals and change nothing; an inspector may be given time-limited access to one operator's compliance record. What you can see and do is decided by the role the operator gave you, and you may not try to see or do more.

An administrator who gives someone access is responsible for giving it to the right person, and for ending it when it should end.

The operator's documents and responsibilities

The manuals, bulletins, questions and other material an operator puts into CurrentOps belong to the operator (or to whoever licensed them to it). The operator gives us permission to store, process and display them to its own people and to send excerpts to the services listed in the Privacy Policy so that CurrentOps can work.

The operator promises it has the right to upload what it uploads, and that it will not upload another company's proprietary material without that company's permission. We never use one operator's documents to answer another operator's pilots, and the product is built so that it cannot.

We do not write content for an operator's crews. Anything we or the software generate is a draft for the operator to review, and the operator decides what is published.

Using the service properly

You will not:

• try to read, change or delete another operator's information, or look for ways around the limits on what your role may see;
• interfere with the service, overload it, or probe it for weaknesses without our written permission;
• copy the software, reverse-engineer it, or use automated tools to extract content from it;
• use Ask Orville for anything other than the study and reference of the operator's own material, or send it personal information that is not needed for a question;
• use the service to break the law or someone else's rights.

If we think you have broken these rules we may suspend an account. We will tell the operator's administrator when we do.

Acknowledgments and records

When a pilot acknowledges a bulletin or a manual revision, the record names the pilot, the version, what they were shown and the time the server received it. These records cannot be edited or deleted: a correction is a new record beside the old one. They stay available to the operator after a pilot leaves it, because the operator may be required to keep them. Ending your account does not remove them.

Your own study results, notes and highlights are not records of this kind and are not shared with the operator as yours. The Privacy Policy says exactly what the operator can and cannot see.

Our own access to an operator's information

Our staff do not browse an operator's documents or records. Where support needs it, staff open a time-limited access window, which names the reason, is visible to the operator's administrators, and is written to a log the operator can read. The operator can end a window at any time.

Fees

The operator pays for the subscription. Pilots are never charged and the app contains nothing to buy. If a subscription lapses, the service becomes read-only for the operator rather than switching off: manuals and bulletins already on a pilot's device stay readable. [For counsel: payment terms, taxes, refunds and renewal belong in the operator's order form; confirm this section matches it.]

Availability and changes to the service

We work to keep CurrentOps available but do not promise it will always be. Manuals already downloaded to a pilot's device remain readable offline. We may change or retire features, and will give notice of a change that removes something an operator relies on. [For counsel: any availability commitment belongs in the order form.]

Ownership and feedback

The CurrentOps software, design and name are ours. These terms give you the right to use them as described and nothing more. If you send us suggestions we may use them without obligation to you.

Disclaimers and limits on our liability

[For counsel: this section is intentionally blank of drafted language. It needs a warranty disclaimer, a limitation of liability with a cap tied to the fees paid, an exclusion of consequential damages, and an indemnity, each as appropriate to a Part 135 operator's use and to the state whose law will govern. Please also consider that a government inspector given time-limited access may not be able to accept an indemnity or a governing-law clause.]

Ending your use, and taking your records with you

You may stop using CurrentOps at any time. An operator may export its records, and the access it gave people, before it ends its subscription; we will help. After that, an operator may ask us to delete its information, which we do through a deliberate, logged process. Acknowledgment records are kept until then because they belong to the operator.

Changes to these terms, and the law that applies

When we change these terms or the Privacy Policy in a way that matters, we publish a new version and ask you to agree to it the next time you use the console or the app: the console asks when you sign in, and the app asks when you open it, at most once an hour, and not when you have no signal. [For counsel: is that enough notice and agreement for a pilot who only ever uses the app, including one added to a second operator? An inspector given time-limited access is not asked to agree at all: confirm how an inspector is bound, or say that these terms do not apply to one.]

[For counsel: governing law, venue, dispute resolution, and the state in which 1903 Systems LLC is organized.]

Questions about these terms: write to support@1903systems.com.

Supplement for pilots using the CurrentOps app

The app is provided to you through your operator, privately, and costs you nothing. We license it to you to use for your work with that operator; we do not sell it to you. Your operator decides which manuals and bulletins appear in it, and when your access ends, so does your use of the app.

You may use the app on a limited number of devices your operator allows. Notes, highlights and bookmarks you make are yours: they sync so you can restore them on a new device, and they are not readable by your operator or by us in the ordinary course.

Apple is not a party to these terms and is not responsible for the app, its maintenance or any claim about it. Apple and its subsidiaries are third-party beneficiaries of this supplement and may enforce it against you. [For counsel: if a custom end-user license replaces Apple's standard one for this Custom App, it must carry Apple's required minimum terms; confirm the list.]